Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
In 2020-21, we delivered more than 110 billion litres of drinking water to around 585,000 properties across our service area – and this water met Victoria’s
With the release of the first Corporate Plan and the final annual reports of Western Water and City West Water, Greater Western Water is acknowledging the va
Over the next four weeks, we'll be carrying out flushing maintenance on the drinking water mains in Hillside.
Greater Western Water is asking the community to share their thoughts on the way we will connect with them and hear their voices.
The Essential Services Commission (ESC) regulates the prices we charge customers for our services.
Applications are open for the next round of community sponsorship funding that will provide support for events from the heart of Melbourne to the city’s grow
Soon we’ll be conducting an important customer survey to gather information on how water efficient appliances are used at home.
There are no known damages to our assets following this morning’s earthquake, but we’re continuing to inspect our water and sewer infrastructure and systems.
As part of routine maintenance being carried out to our network, Greater Western Water is temporarily changing the water supply in some neighbourhoods in the
