Some customer bills have been delayed by technical issues. You will have four months to pay any late bill. You don’t need to do anything. Find out more.
Appendix A details the Acceptance Criteria for customers discharging to the Western Treatment Plant or Altona Treatment Plant sewer networks (former City West Water).
Appendix B details the Acceptance Criteria for customers discharging to the Bacchus Marsh, Sunbury, Romsey, Melton, Riddell’s Creek, Gisborne or Woodend Recycled Water Plant networks (former Western Water).