Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
Water use across our service region is typically much higher during the hotter, drier summer months.
Our first Community Engagement Framework reflects what is important to our community – thanks to input from a diverse range of people.
Up to 10 million litres of drinking water will be saved each year with an innovative water-saving project at Melbourne Ballpark, home to the State Baseball S
Greater Western Water has awarded $35,000 to 14 grassroots community groups, helping people across Melbourne’s west connect and celebrate what makes our city
We’ve partnered with the City of Maribyrnong to install seven new water fountains across the local community to help keep you hydrated, just in time for summ
It was a strong playing field at this years’ 2021 AIPM Project Management Achievement Awards (PMAAs) but we are elated to win for our M205 Carlton Water Main
In October this year, we applied to the Essential Services Commission (ESC) for a 12-month extension to our existing price determinations.
Melbourne’s water storage levels are the highest they’ve been for 20 years and they’re forecast to remain secure for the next 12 months with help from the Vi
Over the next two weeks, we’ll be carrying out ‘smoking’ on the sewer network in Woodend as part of our ongoing maintenance and investment program.
If you are returning to a property that has been vacant for some time, we recommend that the internal plumbing is checked by a licensed plumber and pipes are