Some customer bills have been delayed by technical issues. You will have four months to pay any late bill. You don’t need to do anything. Find out more.
We're upgrading our billing and payment systems to give you a better customer experience.
This includes a new look bill and online account to make paying your bill and managing your account easier. From 1 July, we’ve also introduced new prices and changed how often some charges appear.
While we make necessary changes for the future, we're committed to ensuring prices for your water and sewerage services remain fair today.