Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
Our Gifts, Benefits and Hospital Policy states Greater Western Water’s position on:
responding to offers of gifts, benefits and hospitality
providing gifts, benefits and hospitality.
This policy applies to all GWW directors, executives, employees, "in house" contractors and consultants and any individuals or groups undertaking activity for or on behalf of GWW.
