Important customer update

Billing updates and customer privacy

We’re here to help with billing issues and potential privacy incidents. Learn more.

As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.

Our strategies, plans and reports

Our strategies, plans and reports outline our vision and purpose, and explain how we will fulfill our obligations to our customers and community.

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Looking for our policies and charters?

Our policies and our charters explain our commitments and responsibilities to our customers, community and people.
Find our policies and charters
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Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

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