Keep your water flowing in winter with these tips and tricks.
Water meters and pipes that sit above the ground are vulnerable to the cold, especially when temperatures fall below zero. The water inside meters and pipes can freeze when exposed to very cold temperatures. This can cause damage, like broken or split pipes and may disrupt your water supply.
Frost can also cause cracks in solar hot water panels, which can lead to leaks.
Cover your water meter in cold weather
If the temperature is forecast to drop below zero, cover the meter to trap the air around it and stop the water inside it from freezing.
You can use regular household items to cover your meter, such as:
plastic tubs
cardboard boxes
blankets
buckets.
Make sure the items can be easily removed in case our meter readers or maintenance crews have to access the meter – we need 10cm clearance at all times.
Preventing your pipes from freezing
Any exposed pipes sitting above the ground will be vulnerable to cold weather. To stop them from freezing over, use insulating material to protect them from the cold. Hardware stores stock a range of materials to fit snugly over your pipes.
Pay special attention to the bends and joints. Also, clean the pipes before applying the insulation and check for leaks so the insulation stays dry.
Thawing your pipes and meter
Ideally, you should wait for frozen meters and pipes to thaw naturally as the temperature rises. If you can’t wait, pour lukewarm water over the frozen area. Don’t use boiling or hot water as this can make your pipes split.
Protecting your solar hot water panels
Winter frost can expand your solar hot water panels, causing cracks and water leaks. Leaks will increase your water bill and lead to expensive repairs. Your energy costs will also go up if your gas or electricity booster kicks in when your solar stops working.
Maintenance tips
Service your panels every three to five years (as specified in your manual).
Ensure a frost protection valve is installed.
Check the solar controller for error codes and warning lights.
Installation advice
Ensure your solar panels are installed by an accredited technician.
Visit the Victorian Building Authority website for a list of authorised retailers.
If your water meter splits or breaks, call us on 13 44 99 and we can arrange a replacement. If pipes on your side of the meter, or your solar hot water panels are damaged, you'll need to call a licensed plumber.
