Direct debit is a quick and easy way to pay your water bill.
You can use direct debit to automatically pay your water bill from your bank account, in full or in smaller weekly, fortnightly or monthly instalments.
When you pay your water bill in full, we’ll withdraw the amount on the day your bill is due, so you’ll never miss a payment.
We’ll still send your water bills so you can check what you're paying for and make sure you've got enough money in your account.
Update on direct debit payments in full
We recently paused deducting direct debits in full, due to billing delays. If you’re set up to have the full amount deducted, we'll let you know when this payment option becomes available again. In the meantime, you can pay online, over the phone or in person. Or contact us to set up a payment plan.
The easiest way to set up direct debit is to get in touch with our team. We’re available Monday to Friday between 8.30am and 5pm, except public holidays. You can:
