WaterSmart

WaterSmart is a Victorian government program that helps eligible businesses become more water efficient through water use monitoring and assessments.

Water can be lost through leaks or be used inefficiently. 

Even a small water leak can lead to high water bills for a business.

This can result in:

• excessive water charges
• higher trade waste charges
• increased energy costs caused by heating and moving water that wasn’t used effectively.

WaterSmart helps businesses through:

1. Installation of digital monitoring device on water meters across your site/s and access to a data portal through VicFacilities to enable water use to be monitored
2. Water efficiency assessments. A professional advisor will visit your site/s to review water use and prepare a report on opportunities to improve water efficiency.

Please note, these services are available to businesses at no cost. In some cases, a financial contribution from the business may be required for complex water efficiency assessments.

Digital monitoring device attached to a main water meter

How will my business benefit?

By joining the WaterSmart program businesses will:

• identify opportunities to save water
• make informed decisions around efficient water use
• save money on their water bills
• avoid costly incidents and repairs by identifying leaks early
• show their customers and stakeholders that they are sustainability focused.

Water usage example: a monitoring device, installed on 11 February 2025, showed high water use. The data revealed a water leak of 1,600L per hour. The leak was repaired on the 25 February saving $950 per week in water bills.

Is my business eligible?

At this time, participation is for customers who:

• have high water use
• have a critical reliance on water for the welfare of people or animals for operations
• are located in an area with limitations on water supply.

Contact us

To learn more about WaterSmart and see if your business is eligible, email watersmart@gww.com.au.