Some customer bills have been delayed by technical issues. You will have four months to pay any late bill. You don’t need to do anything. Find out more.
We provide help to our customers who are experiencing financial hardship.
Greater Western Water (GWW) recognises that some people may experience financial difficulty. We also understand that it will vary in its degree and length depending on individual circumstances. GWW is committed to supporting those who are experiencing financial hardship.
You can read about our approach in the Customer Support Policy below.
