Business prices and charges
The Victorian Essential Services Commission (ESC) regulates the prices we charge.
The amount you pay for your water is based on the prices set out in the Greater Western Water determination, released by the ESC in June 2024.
For more information visit our price submission page or the Essential Services Commission website.
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| Fees | Price |
|---|---|
| Water network fee | $318.47 per property per annum |
| Water usage fee | $3.1308 per kilolitre |
| Fees | Price |
|---|---|
| Sewerage network fee | $521.77 per property per annum |
| Sewage disposal fee | $2.0525 per kilolitre |
| Fees | Price |
|---|---|
| Recycled water usage fee | $2.6870 per kilolitre |
* Recycled water prices are only applied to properties receiving recycled water through a separate purple coloured recycled water meter.
Trade waste prices apply only to entities who have applied for, or who currently hold, a trade waste agreement or consent with Greater Western Water.
When we prepare or renew a trade waste agreement or consent, you will be charged a one-off application processing fee, based on the complexity and risk of your site. There are also management fees and volume and quality charges for the collection, transport and treatment of your wastewater.
Larger, more complex sites are also charged volume and load charges due to their higher trade waste volumes.
A risk rank number is given to all trade waste customers. It measures the level of risk that a customer’s business operation poses to our sewerage network.
A risk rank number is calculated from each site’s:
- business activity and history
- amount and quality of trade waste
- proximity to a sewage treatment plant that receives trade waste.
| Fees | Price |
|---|---|
| Application prices: | |
| Risk rank 1 to 3 | $2,635.96 per application |
| Risk rank 4 | $725.38 per application |
| Risk rank 5 (General) | $377.74 per application |
| Risk rank 5 (Commercial food businesses) | $95.34 per application |
| Agreement prices: | |
| Risk rank 1 | $22,935.98 per agreement per year |
| Risk rank 2 | $19,024.66 per agreement per year |
| Risk rank 3 | $9,551.26 per agreement per year |
| Risk rank 4 | $2,085.99 per agreement per year |
| Risk rank 5 | $396.02 per agreement per year |
| Volume price* | $0.9944 per kilolitre |
| Quality prices: | |
| Biochemical oxygen demand | $1.2141 per kilogram |
| Total Kjedahl nitrogen | $2.3370 per kilogram |
| Suspended solids | $0.6576 per kilogram |
| Inorganic total dissolve solids | $0.0234 per kilogram |
*Customers who discharge less than 4 kilolitres per day of trade waste or operate a restaurant or other food business pay a fixed price per kilolitre equivalent to the sewerage disposal charge fee.
Our private fire service provides customers with direct access to the water supply system for firefighting purposes.
The Fire Service Charge covers costs related to the design, operation and maintenance of the service and provides programs that identify unmetered water use resulting in a reduction in water use in identified cases. The charge is applied for each connection to the property.
A private fire service can easily be identified by red-coloured surface fittings such as hose reels, fire hydrants, and automatic sprinkler systems.
| Fees | Price |
|---|---|
| Private fire service connection fee | $128.03 per connection per annum |
| Charges | Price per year |
|---|---|
| Melbourne Water waterways and drainage charge |
The greater of either the:
|
| Melbourne Water waterways charge for rural areas | $67.03 |
| Parks charge |
The greater of either the:
|
^The Parks charge for each property in 2024-25 will be greater of the minimum fee of $87.19 and a fee based on the property’s ‘net annual value’ or ‘NAV’, calculated at 0.51 cents per dollar of NAV per year.
Full prices and charges for the central region (area previously known as CWW)
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| Fees | Price |
|---|---|
| 20mm service fee (the most common service)* | $220.25 per property per year |
| Water usage fee | $3.1308 per kilolitre |
| Fees | Price |
|---|---|
| Sewerage network fee | $550.90 per property per annum |
| Charge | Price |
|---|---|
| 20mm network fee (the most common service)** | $127.27 per property per annum |
| Recycled water usage fee | $2.0712 per kilolitre |
* Recycled water service prices are only applied to properties receiving recycled water through a separate purple coloured recycled water meter.
**Some customers will attract a larger network fee based on the size of their meter.
Trade waste prices apply only to entities who have applied for, or who currently hold, a trade waste agreement or consent with Greater Western Water.
When we prepare or renew a trade waste agreement or consent, you will be charged a one-off application processing fee, based on the complexity and risk of your site. There are also management fees and volume and quality charges for the collection, transport and treatment of your wastewater.
Larger, more complex sites are also charged volume and load charges due to their higher trade waste volumes.
A risk rank number is given to all trade waste customers. It measures the level of risk that a customer’s business operation poses to our sewerage network.
We’ve aligned our risk rankings for all customers across the region. Risk rank category 1 now indicates the highest risk, and 4 is the lowest. Your charges will not be affected by this change.
A risk rank number is calculated from each site’s:
- business activity and history
- amount and quality of trade waste
- proximity to a sewage treatment plant that receives trade waste.
When we prepare or renew a trade waste agreement or consent, you will be charged a one-off application processing fee, based on the complexity and risk of your site. There are also management fees and volume and quality charges for the collection, transport and treatment of your wastewater.
| Charges | Prices |
|---|---|
| Application prices: | |
| Risk rank 1 and 2 | $1,168.92 per application |
| Risk rank 3 | $492.87 per application |
| Risk rank 4 | $265.48 per application |
| Risk rank 5 | $168.87 per application |
| Agreement prices: | |
| Risk rank 1 and 2 | $3,131.62 per year |
| Risk rank 3 | $1,539.25 per year |
| Risk rank 4 | $688.47 per year |
| Risk rank 5 | $328.19 per year |
| Volume prices: | |
| Category B | $2.0481 per kilolitre |
| Category C | $1.4337 per kilolitre |
| Quality prices: | |
| Biochemical Oxygen Demand >400mg/L | $0.4139 per kilogram |
| Suspended Solids >400mg/L | $0.2636 per kilogram |
| Total Phosphorus >30mg/L | $0.6164 per kilogram |
| Total Combined Nitrogen >60mg/L | $0.7928 per kilogram |
| Total Oxidisable Sulphur >100mg/L | $1.1456 per kilogram |
| Sodium >250mg/L | $0.1751 per kilogram |
| Arsenic >0.2g/day | $0.2635 per kilogram |
| Heavy Metals* | $0.2635 per kilogram |
Customers who discharge less than 1 kilolitre of trade waste per day, and are in Category A, pay an annual management fee divided across the billing periods.
*For a full list of heavy metal trade waste quality charges, see the full prices and charges list below.
| Charge | Price per year |
|---|---|
| Melbourne Water waterways and drainage charge |
Properties inside the Urban Growth Boundary, the greater of either the:
Properties outside the Urban Growth Boundary: $67.03 per year |
| Parks charge |
The greater of either the:
|
^The Parks charge for each property in 2024-25 will be greater of the minimum fee of $87.19 and a fee based on the property’s ‘net annual value’ or ‘NAV’, calculated at 0.51 cents per dollar of NAV per year.
Full prices and charges for the western region (area previously known as WW)
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Abbotsford, Aberfeldie, Airport West, Albanvale, Albion, Altona, Altona Meadows, Altona North, Ardeer, Ascot Vale, Avondale Heights, Bonnie Brook, Braybrook, Brooklyn, Brunswick West, Burnley, Burnside, Burnside Heights, Cairnlea, Calder Park, Carlton, Carlton North, Caroline Springs, Clifton Hill, Cocoroc, Collingwood, Cremorne, Deanside, Deer Park, Delahey, Derrimut, Diggers Rest, Docklands, East Melbourne, Essendon, Essendon Fields, Essendon North, Essendon West, Fairfield, Fitzroy, Fitzroy North, Flemington, Footscray, Fraser Rise, Gowanbrae, Hillside (Greater Melbourne), Hoppers Crossing, Kealba, Keilor, Keilor Downs, Keilor East, Keilor Lodge, Keilor North, Keilor Park, Kensington, Kew, Kings Park, Kingsville, Laverton, Laverton North, Little River, Maidstone, Mambourin, Manor Lakes, Maribyrnong, Melbourne, Melbourne, Melbourne Airport, Moonee Ponds, Mount Cottrell, Newport, Niddrie, North Melbourne, Oak Park, Parkville, Pascoe Vale, Pascoe Vale South, Plumpton, Point Cook, Point Cook, Princes Hill, Quandong, Ravenhall, Richmond, Seabrook, Seaholme, Seddon, South Kingsville, Spotswood, St Albans, Strathmore, Strathmore Heights, Sunshine, Sunshine North, Sunshine West, Sydenham, Tarneit, Taylors Hill, Taylors Lakes, Tottenham, Travancore, Truganina, Tullamarine, Werribee, Werribee South, West Footscray, West Melbourne, Williams Landing, Williamstown, Williamstown North, Wyndham Vale, Yarraville
Aintree, Ashbourne, Bacchus Marsh, Ballan, Balliang East, Balliang, Benloch, Beremboke, Beveridge, Bolinda, Bonnie Brook, Brookfield, Bulla, Bullengarook, Bylands, Cadello, Caroline Springs, Cherokee, Chintin, Clarkefield, Cobaw, Cobblebank, Coimadai, Darley, Darraweit Guim, Deanside, Diggers Rest, Durdidwarrah, Exford, Eynesbury, Fieldstone, Forbes, Fraser Rise, Gisborne South, Gisborne, Glenmore, Goldie, Grangefields, Greendale, Greenvale, Harkness, Hesket, Hopetoun Park, Ingliston, Kerrie, Kilmore, Korobeit, Kurunjang, Lancefield, Lerderderg, Little River, Long Forest, Macedon, Maddingley, Mambourin, Manor Lakes, Melbourne Airport, Melton South, Melton West, Melton, Merrimu, Mickleham, Monegeetta, Morrisons, Mount Cottrell, Mount Macedon, Mount Wallace, Myrniong, New Gisborne, Newham, Nulla Vale, Oaklands Junction, Parwan, Pastoria, Pentland Hills, Pipers Creek, Plumpton, Quandong, Riddells Creek, Rochford, Rockbank, Romsey, Rowsley, Springfield (Romsey), Staughton Vale, Strathtulloh, Sunbury, Tantaraboo, Thornhill Park, Toolern Vale, Trentham East, Truganina, Wallan, Weir Views, Wildwood, Willowmavin, Woodend North, Woodend, Wyndham Vale