Some customer bills have been impacted by technical issues. We’re here to help with flexible payment options and support. Find out more.
If you’re a property owner moving in after your renters have moved out, you’ll need to let us know.
Tell us at least two days before your move-in date.
We’ll arrange a meter read so all future water usage charges and sewage disposal charges are added to your bill.
Tell us you're moving in
As the property owner, you’re already responsible for paying for services charges, Melbourne Waterways charges and special meter read fees.
Once you move into the property, you’ll also pay water usage charges and sewage disposal charges.
Check out our prices and charges