Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
Greater Western Water offers a free community education program to adult learning centres, migrant centres and community groups in our service area.
How the program works
Led by our experienced educators, our 60-minute presentations provide essential information about:
the benefits of tap water and why it is safe to drink
how to read a water bill
how to check for leaks
how to save water.
Presentations can be done online or face-to-face. Participants can ask questions and learn at their own pace.
How to book
Complete our online form to book our free community program or email education@gww.com.au to discuss how the program could be tailored for your community.
Our grants and sponsorship program – Thriving Communities – provides funds to support local projects, events and activities that bring people together and help make our region a great place to live.
