Connecting a property

Find out how to connect a new residential property to our water supply.

What you'll need

When you apply for a new residential connection, you'll need to provide:

your plumber’s name and their Building and Plumbing Commission (BPC) licence number
a site plan with all boundary offsets, internal floor plans and elevation plans
Plan of Subdivision number

For units or commercial properties, visit our property development section.

Head to Property Plus for residential property applications and other building services applications.

Check current processing times before you contact us for an update on your application.

If you've got a question about your application, you can email SRC@gww.com.au or call us on 13 44 99.