My GWW and credit card payments will be offline from 8pm Saturday 9 May to 1pm Sunday 10 May 2026 while we complete scheduled updates. During this time, you can still pay your bill using BPAY or Post Billpay. Call 13 44 99 for billing support on Sunday between 9am-5pm, or to report a fault or emergency anytime - 24/7.
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Need to get your water pressure checked? Find out how we can test your property's pressure and flow rate.
It can be a good idea to check water pressure and flow before you connect your property to our network or start any plumbing work.
How to apply
Apply online if you need us to check your property's water pressure and flow. Make sure you include a detailed site plan showing the proposed tapping location. We'll provide you with a report of our findings.
