As the Victorian State election will be held on Saturday 28 November 2026, the Victorian Government has assumed a caretaker role from 6 pm on Tuesday 3 November 2026. During the caretaker period, content will only be added to this website in accordance with the caretaker conventions.
Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Need to get your water pressure checked? Find out how we can test your property's pressure and flow rate.
It can be a good idea to check water pressure and flow before you connect your property to our network or start any plumbing work.
How to apply
Apply online if you need us to check your property's water pressure and flow. Make sure you include a detailed site plan showing the proposed tapping location. We'll provide you with a report of our findings.
