Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
Need to get your water pressure checked? Find out how we can test your property's pressure and flow rate.
It can be a good idea to check water pressure and flow before you connect your property to our network or start any plumbing work.
How to apply
Apply online if you need us to check your property's water pressure and flow. Make sure you include a detailed site plan showing the proposed tapping location. We'll provide you with a report of our findings.
