Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
We are committed to keeping children and young people safe.
We have zero tolerance for child abuse. Greater Western Water (GWW) will take all allegations of reportable conduct and safety concerns seriously, ensuring such conduct is dealt with in accordance with our policies, procedures and the law.
We all have a role to keep children safe from harm and abuse. This policy applies to all GWW activities and all employees, contractors and consultants working for our organisation.
