Commercial property owners
As the owner, you are responsible for water usage and sewerage charges on the property.
Buying a commercial property
When you buy a commercial property, your solicitor or conveyancer will send us a Notice of Acquisition. We'll use this to set up your account. If the details received on your first bill are incorrect, please contact us.
We won't turn off the water before you, or your tenants, move in.
Leasing your property
As the owner of a commercial property you are responsible for the water and sewer bills.
You can have all charges raised on this property sent directly to the occupier as a third party. These fees include water and sewerage service charges, other authorities’ charges and usage charges. Fill out the form below to request that the account for the property be sent to a third party.
Tenants who discharge trade waste are responsible for trade waste charges.
If your tenant leaves the premises, and a grease trap remains in place, you will be responsible for any trade waste charges.
When the property is vacant, you should sign an Owners Consent so you will not be required to pump out the grease trap and pay waste contract fees.
If you would like to permanently remove the grease trap, you can arrange for a licensed plumber to cut and seal the sewer line and remove it. For more information visit our page on how to Permanently disconnect your grease trap or pre-treatment apparatus.
Moving or closing your business
If you are moving to a new location or permanently closing your business, you’ll need to close your account and cancel your Trade Waste Consent or Agreement before you leave the premises.
To do this, you will need to:
- provide us with a final meter reading
- let us know the date you are leaving
- have your grease trap emptied for the new tenant or owner
- let us know that you wish to finalise any trade waste account that may exist for your business
- send these details to trade.waste@gww.com.au.
Selling your property
When you sell your property, we won't send you a final bill. After settlement, your solicitor or conveyancer will send us a Notice of Disposition, which we will use to transfer the account to the new owner.
