Some customer bills have been delayed by technical issues. You will have four months to pay any late bill. You don’t need to do anything. Find out more.
BPAY is an easy and secure way to pay bills from your bank account or credit card.
Use the biller code information below to set up BPAY with your bank or financial institution. You can pay via savings, debit, credit card or your transaction account.
BPAY biller code
Your BPAY Biller Code is 8789.
Your reference number is yourGreater Western Water account number.
Log into your internet banking account, select BPAY and follow the instructions.
Contact your bank if you need help to set up BPAY.
Important information for BPAY View customers
We’ve updated the BPAY reference number for our bills. To continue receiving your bills electronically, you’ll need to re-register for BPAY View.
If you don’t re-register, your bills will no longer be delivered to your BPAY View account, and you'll start receiving paper bills in the mail.
Please visit your banking app, where we’ve sent information about how to re-register in May and October 2024.