An important update about your bill

Some customer bills have been delayed by technical issues. You will have longer to pay any late bill. You don’t need to do anything. Find out more.

Payment plans

Managing your bills is easier if you can pay when it suits you.

You can set up a payment plan to suit your needs, including:

  • Setting up a direct debit arrangement to automate your payments. View more details on the Direct debit page.
  • Paying by regular instalments on an agreed schedule via an EasyWay payment plan. You can contact us to set this up.

Generally, we can only set up an EasyWay payment plan if you’ve had a Greater Western Water account for 12 months or more. If your account is less than 12 months old, call us on 13 44 99 to talk about your options.

To find out more, read our EasyWay terms and conditions.

Centrepay

Centrepay is a free bill-paying service for Centrelink customers.

It takes money from your Centrelink payments to pay your water bill.

You can set up Centrepay by contacting us or by visiting Centrelink.