Important customer update

We're experiencing exceptionally high call volumes and apologise for any inconvenience. View the latest on billing delays and support options. To report a fault, please use our online form.

Accessibility

Our commitment

Greater Western Water (GWW) is for everyone. We commit to providing accessible information and online services, regardless of ability. 

Our website aims to meet level AA of the Web Content Accessibility Guidelines (WCAG).

For more information about our commitment to accessibility see our Accessibility Policy. 

Support

We are working hard to make an accessible website but we are aware of some limitations and issues.  

If there is information or services on this website that you can't access, please call 13 44 99 or contact us.

National interpreter symbol

Interpreter: 03 9313 8989

TTY: 13 36 77