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Residential prices and charges

The Victorian Essential Services Commission (ESC) regulates the prices we charge. 

The amount you pay for your water is based on the prices set out in the Greater Western Water determination, released by the ESC in June 2024.

For more information visit our Price submission page or the Essential Services Commission website.

Prices and charges for the central region (area previously known as City West Water)

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Charges Price
Water network fee $220.28 per property per annum
Water usage fee (for customers receiving both water and sewerage services):  
Step 1: first 440 litres of water used per day $3.5290 per kilolitre
Step 2: water usage above 440 litres of water used per day $4.0437 per kilolitre
Water usage fee (for customers receiving only water services):  
Step 1: first 440 litres of water used per day $3.0566 per kilolitre
Step 2: water usage above 440 litres of water used per day $3.5915 per kilolitre

 

Fee Price
Sewerage network fee $287.07 per property per annum

Charge Price
Recycled water fee $39.29 per property per annum
Recycled water usage fee $2.5749 per kilolitre

*Recycled water prices are only applied to properties receiving recycled water through a separate purple coloured recycled water meter. 

Charge Price
Private fire service connection fee $128.03 per connection per annum

Charge Price per year
Melbourne Water waterways and drainage charge $122.09 
Parks charge

The greater of either the:

  • Minimum fee – $87.19; or
  • Rate based fee – calculated as $0.0051 per NAV^ per year

^The Parks charge for each property in 2024-25 will be greater of the minimum fee of $87.19 and a fee based on the property’s ‘net annual value’ or ‘NAV’, calculated at 0.51 cents per dollar of NAV per year.

Full prices and charges for the central region (area previously known as CWW) 

2024-25 GWW (CWW) Pricing Tables (PDF 321.05 KB)

Prices and charges for the western region (area previously known as Western Water)

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Charge Price
20mm service fee (the most common service)* $220.25 per property per annum
Water usage fees:  
Step 1: first 440 litres of water used per day $2.4623 per kilolitre
Step 2: water usage above 440 litres of water used per day $3.2343 per kilolitre

*Some customers will attract a larger service fee based on the size of their meter.

Fee Price
Sewerage network fee $542.24 per property per annum

Charge Price
20 mm service fee (the most common service)** $127.27 per property per annum
Recycled water usage fee $2.0712 per kilolitre

* Recycled water prices are only applied to properties receiving recycled water through a separate purple coloured recycled water meter. 

**Some customers will attract a larger service fee based on the size of their meter. 

Residential tenants in the area previously known as Western Water receive an efficiency rebate. This rebate will be spread across the four bills issued in the 2024/25 financial year. A credit up to the full bill total will apply for any bills less than the rebate amount

Rebate type Amount per year
Water efficiency rebate $45.23

Charge Price per year
Melbourne Water waterways and drainage charge

Properties inside the Urban Growth Boundary $122.09 

Properties outside the Urban Growth Boundary $67.03 per year
Parks charge

The greater of either the:

  • Minimum fee – $87.19; or
  • Rate based fee – calculated as $0.0051 per NAV^ per year

^The Parks charge for each property in 2024-25 will be greater of the minimum fee of $87.19 and a fee based on the property’s ‘net annual value’ or ‘NAV’, calculated at 0.51 cents per dollar of NAV per year.

Full prices and charges for the western region (area previously known as WW)

2024-25 GWW (WW) Pricing Tables 20240904.pdf (PDF 223.96 KB)

Our regions

We are working towards having a single set of prices and charges for all GWW customers. In the meantime, we will maintain distinct central and western pricing zones. Use the map below or the list of suburbs to help you determine which region your property is located.

Map showing previous CWW and WW service areas
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Abbotsford, Aberfeldie, Airport West, Albanvale, Albion, Altona, Altona Meadows, Altona North, Ardeer, Ascot Vale, Avondale Heights, Bonnie Brook, Braybrook, Brooklyn, Brunswick West, Burnley, Burnside, Burnside Heights, Cairnlea, Calder Park, Carlton, Carlton North, Caroline Springs, Clifton Hill, Cocoroc, Collingwood, Cremorne, Deanside, Deer Park, Delahey, Derrimut, Diggers Rest, Docklands, East Melbourne, Essendon, Essendon Fields, Essendon North, Essendon West, Fairfield, Fitzroy, Fitzroy North, Flemington, Footscray, Fraser Rise, Gowanbrae, Hillside (Greater Melbourne), Hoppers Crossing, Kealba, Keilor, Keilor Downs, Keilor East, Keilor Lodge, Keilor North, Keilor Park, Kensington, Kew, Kings Park, Kingsville, Laverton, Laverton North, Little River, Maidstone, Mambourin, Manor Lakes, Maribyrnong, Melbourne, Melbourne, Melbourne Airport, Moonee Ponds, Mount Cottrell, Newport, Niddrie, North Melbourne, Oak Park, Parkville, Pascoe Vale, Pascoe Vale South, Plumpton, Point Cook, Point Cook, Princes Hill, Quandong, Ravenhall, Richmond, Seabrook, Seaholme, Seddon, South Kingsville, Spotswood, St Albans, Strathmore, Strathmore Heights, Sunshine, Sunshine North, Sunshine West, Sydenham, Tarneit, Taylors Hill, Taylors Lakes, Tottenham, Travancore, Truganina, Tullamarine, Werribee, Werribee South, West Footscray, West Melbourne, Williams Landing, Williamstown, Williamstown North, Wyndham Vale, Yarraville

Aintree, Ashbourne, Bacchus Marsh, Ballan, Balliang East, Balliang, Benloch, Beremboke, Beveridge, Bolinda, Bonnie Brook, Brookfield, Bulla, Bullengarook, Bylands, Cadello, Caroline Springs, Cherokee, Chintin, Clarkefield, Cobaw, Cobblebank, Coimadai, Darley, Darraweit Guim, Deanside, Diggers Rest, Durdidwarrah, Exford, Eynesbury, Fieldstone, Forbes, Fraser Rise, Gisborne South, Gisborne, Glenmore, Goldie, Grangefields, Greendale, Greenvale, Harkness, Hesket, Hopetoun Park, Ingliston, Kerrie, Kilmore, Korobeit, Kurunjang, Lancefield, Lerderderg, Little River, Long Forest, Macedon, Maddingley, Mambourin, Manor Lakes, Melbourne Airport, Melton South, Melton West, Melton, Merrimu, Mickleham, Monegeetta, Morrisons, Mount Cottrell, Mount Macedon, Mount Wallace, Myrniong, New Gisborne, Newham, Nulla Vale, Oaklands Junction, Parwan, Pastoria, Pentland Hills, Pipers Creek, Plumpton, Quandong, Riddells Creek, Rochford, Rockbank, Romsey, Rowsley, Springfield (Romsey), Staughton Vale, Strathtulloh, Sunbury, Tantaraboo, Thornhill Park, Toolern Vale, Trentham East, Truganina, Wallan, Weir Views, Wildwood, Willowmavin, Woodend North, Woodend, Wyndham Vale