Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
At Greater Western Water (GWW) we embrace diversity and inclusion in everything we do.
We strive to reflect the community we serve, regardless of ethnicity, background, life experiences, socio-economic status, stage of life, faith, disability, sexual orientation and gender identity.
We are committed to achieving a diverse workforce, an inclusive workplace and the delivery of inclusive products and services.
The scope of this policy extends to the accessibility of goods, services, information, facilities, premises and experience for all:
