Important customer updates

Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.

Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.

Strategic community sponsorships

Our strategic community sponsorships provide leading regional organisations up to $75,000 ($25,000 each year) over three years.

Our strategic community sponsorships support major organisations that:

  • help communities thrive by supporting liveability and wellbeing
  • address a regional need and use local networks and resources to deliver a clear community benefit
  • are locally led for the benefit of communities in our service area. 

Email our sponsorship team at sponsorship@gww.com.au if you're interested in a strategic sponsorship or want to discuss your project, event or initiative.

Find out more

All sponsorship recipients
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Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

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