An important update about your bill

Some customer bills have been delayed by technical issues. You will have four months to pay any late bill. You don’t need to do anything. Find out more.

Locating pipes and assets

You'll need to locate nearby water and sewer assets if you're planning to build or renovate. Find out how to get that information. 

Locating nearby water and sewer assets before you start to build will help you avoid costly repairs and disruptions to your property, neighbouring properties, local businesses, roads and public spaces.

We can provide important information about:

  • nearby water and sewer pipes and assets

  • your property’s sewerage pipes.

     

Locating nearby assets

Apply online for information about water and sewer assets on or near your property.

Apply through Property Plus

Requesting an internal property sewerage plan

An internal property sewerage plan shows sewerage drains on your property.

Request an internal property sewerage plan.

Application times

We usually need at least 10 business days to process applications.

Check current application times before you contact us for an update on your application.

Building over an easement
Works by other authorities