Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
Tell us if you change your name, address, email or contact number.
To update your address or contact number log into My GWW or contact us, we’re available Monday to Friday between 8:30am and 5pm, except public holidays.
