Important customer update

Billing updates and customer privacy

We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.

Update your contact details

Tell us if you change your name, address, email or contact number.

To update your address or contact number log into My GWW or contact us, we’re available Monday to Friday between 8:30am and 5pm, except public holidays.

Log into My GWW

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Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

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