Our purpose and vision

What we do

Our purpose is to provide trusted water services for our communities and future generations. 

As a water corporation, we play a vital role supplying drinking water, treating wastewater and providing alternative water to communities and industry.

Our customers can trust that the water services we deliver are affordable, reliable and at a quality that meets their needs.

We are part of the water cycle and we plan and operate in ways that ensure natural and built water systems provide for future generations.

What we want to achieve

We are guided by our vision for thriving people and Country. 

Our people are our employees, partners, customers and communities. Our vision is to deliver trusted water services in a way that supports people to thrive economically, socially, environmentally and culturally.

Country is a First Nations peoples understanding that includes the intricate interconnections and relationships between land, water, air, sky, people, animals and spirits to which they are connected and belong. Country is an important concept that encompasses relationships and knowledge, and one we honour and embrace. Our vision is that the way we deliver water services will heal and care for Country.

Source: Australian Institute of Aboriginal and Torres Strait Islander Studies website