Important customer update

Billing updates and customer privacy

We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.

Privacy Policy

This Privacy Policy explains how we handle your personal information.

This policy applies to our employees and our service providers. 

It covers:

  • collection of personal information 
  • use and disclosure of personal information
  • website collection and cookies
  • accessing and correcting your personal information
  • data quality and data security
  • openness
  • anonymity
  • freedom of information
  • unique identifiers
  • transborder data flows
  • sensitive information
  • contact details
  • roles and responsibilities. 
Greater Western Water Privacy Policy (PDF 169.45 KB)

 

the australian aboriginal flag the torres strait islander flag

Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

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