Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
The owner of the property is responsible for water usage and sewerage charges.
Depending on the terms of your lease agreement, the owner might decide to pass the charges on to you.
Fill out the form below to request all charges raised on a property are sent directly to the occupier as a third party.
Tenants that discharge trade waste are responsible for trade waste charges.
If you move or close your business, you’ll need to cancel your Trade Waste Agreement before you leave the premises. To do this you'll need to:
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