Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
Following consultation with the Department of Health, Greater Western Water (GWW) has advised 33 customers on Langs Road from Epsom Road to Chauvel Street, A
Greater Western Water (GWW) is replacing an existing water main network in Moonee Ponds that is over 100 years old to ensure the community continues to recei
Greater Western Water (GWW) will be renewing the sewer pipe along sections of Elizabeth Street as part of an ongoing sewer rehabilitation program to revitali
Communities, customers and caring for Country are central to Greater Western Water’s approach to delivering essential water and wastewater services across th
Find out how we're improving our water and wastewater services, supporting our customers and partnering with our diverse communities.
The Essential Services Commission has confirmed Greater Western Water’s prices to apply from 1 July 2022.
Trade waste is liquid waste that's generated by a food or industrial businesses. If your business generates trade waste, you'll need to hold a trade waste consent or agreement.
You will need a trade waste agreement with us if your industrial or manufacturing business discharges waste water to the sewerage network. Examples include:
