An important update about your bill

Some customer bills have been delayed by technical issues. You will have longer to pay any late bill. You don’t need to do anything. Find out more.

News

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Update on billing delays

20 December 2024

Holiday season update: call centre operating hours

Local organisations to benefit from GWW grants and sponsorships program

17 June 2024
Greater Western Water (GWW) is set to roll out its next round of grants and sponsorships funding to local groups and organisations to support projects, ...

Making the parks charge more manageable

12 June 2024
From 1 July 2024, property owners who receive the parks charge will be charged quarterly, instead of annually.Spreading the charge across four bills will ensure more ...

Greater Western Water teams up with social enterprise to help create meaningful jobs while fighting waste

7 June 2024
Greater Western Water (GWW) is working with social enterprise, Assembled Threads to help create meaningful employment for diverse communities while diverting waste from landfill. Assembled ...

Water supply change notification – Bacchus Marsh, Darley, Maddingley and Parwan

6 June 2024
On Wednesday 12 June 2024, we’re switching the water source in Bacchus Marsh, Darley, Maddingley and Parwan from Merrimu Reservoir to the Melbourne supply system.We’...

GWW proudly supports The Long Walk

31 May 2024
The Long Walk celebrated its 20th anniversary at the Melbourne Cricket Ground (MCG) on Saturday 25 May, and Greater Western Water (GWW) was proud to be ...

Greater Western Water walks towards reconciliation

30 May 2024
Greater Western Water’s (GWW) commitment to reconciliation and support for First Nations communities was on display on Monday as employees took part in a ...