An important update about your bill

Some customer bills have been delayed by technical issues. You will have longer to pay any late bill. You don’t need to do anything. Find out more.

News

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Update on billing delays

20 December 2024

Holiday season update: call centre operating hours

Greater Western Water proudly supports inaugural Indigenous Round

16 July 2024
Greater Western Water (GWW) proudly supported the Riddell District Football Netball League’s (RDFNL) inaugural Indigenous Round on Saturday, 13 July.Held during NAIDOC Week, the ...

Greater Western Water opens doors to iconic land art sculpture

5 July 2024
Greater Western Water (GWW) is thrilled to join Open House Melbourne’s program for the first time, providing the public with a rare opportunity to ...

New prices support Melbourne's growing west

1 July 2024
The Essential Services Commission has released their final decision on Greater Western Water’s (GWW) price submission, with new prices and charges coming into effect ...

Your water news (winter-spring 2024)

1 July 2024
Learn about what our first price submission means for you, changes to our billing and payment systems and our reflections on a year of our ...

Major upgrade completed to secure inner-city water supply

28 June 2024
Works to replace a 146-year-old water main to help future-proof water supply for Carlton, North Melbourne and Melbourne CBD have been completed.Greater Western Water (...

Keep your water flowing this winter, protect your water meter

24 June 2024
Greater Western Water (GWW) is encouraging customers to take some simple steps to ensure their water meters and pipes don’t freeze this winter, which ...