Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
As the weather gets warmer, we’re focusing on how we can help to protect and restore our natural environment, while delivering water to your homes. Read about how we’re healing and caring for Country through native vegetation projects and our net zero commitments. We’re also preparing for bushfire season as a community and celebrating the winners of our National Water Week poster competition.
In this edition:
Bush foods thriving at community garden
How to prepare for your new billing experience
Our net zero commitment
Rising start recognised at 2023 CI050 Awards
Get prepared for bushfire season
Announcing this year's National Water Week competition winners
