Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
Read about our first set of customer outcomes that will guide our performance for the next four years, our commitment to building respect for First Nations cultures and histories, and the financial support options we have available if you’re having trouble paying your bill.
