Water supply change notification - Long Forest and Toolern Vale

On Wednesday 29 November, we’re switching the water source in Toolern Vale and Long Forest from Merrimu Reservoir to the Melbourne supply system. 

We use different drinking water sources across our region to supply our customers, which helps us meet demand as the population we serve grows.

Some customers may notice a slight change in the taste and odour of their drinking water during the changeover. This is nothing to be concerned about. The change in taste and odour is caused by different water treatment processes used across our network to meet required drinking water quality standards.

Stay informed about future supply changes

We email customers to let you know when we’re changing water supply systems. To stay informed, check that your contact details with us are up to date.