Potential customer privacy incidents: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.
Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.
Learn about the launch of our first Reconciliation Action Plan as Greater Western Water, and how were collaborating with our community on a range of projects, including a three-year sponsorship with the Western Bulldogs Community Foundation and giving trees to schools in our service area.
In this edition:
Celebrating the launch of our Reconciliation Action Plan
Supporting the next generation of First Nations leaders
Learn about how we’re improving your billing experience
