An important update about your bill

Some customer bills have been delayed by technical issues. You will have longer to pay any late bill. You don’t need to do anything. Find out more.

Welcome to Greater Western Water

Updates to prices and your billing experience​

We're making changes. Our prices have been updated, your bill has been simplified and your account will be easier to manage.

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24/7 support for faults and emergencies

Check for faults and interruptions we are working on and find out about improvements that are happening in our service area.

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Trusted water services for our communities and future generations

We are Greater Western Water. We deliver you one of life’s most vital elements: water. Seamlessly, every moment of every day, for everybody. We take great care and pride in ensuring reliable, consistent service, one that moves from the heart of our operations to the heart of where it matters most for you.

We take great care and pride in delivering one of life's most vital elements: water. Inspired by our waterways, the contour of our land and the spirit of our country. Together we can grow and enrich our vibrant community. From growing industries, to our individual customers, Ensuring we are here, for the moments that matter. Our actions... Our impact... We are bold, diverse and ever changing. We are... Greater Western Water. This is the beginning of our story. Greater Western Water.